Ophthalmology Front Desk Coordinator | In-Person

ReFocus Eye Health; Westwood (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Comprehensive health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health in Westwood, New Jersey, seeks a Medical Group Front Desk Representative to enhance patient experience in a busy multi-specialty ophthalmology practice. This role requires strong communication skills, a positive attitude, and proficiency in data entry.

The representative will greet patients, manage scheduling, and ensure a smooth operational workflow. Benefits include competitive insurance, 401(k) with matching, and generous paid time off.

Qualifications

• Proven experience in a medical administrative role.
• Knowledge of medical terminology and office procedures.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet patients warmly and manage check-ins/check-outs.
• Efficiently schedule appointments and manage provider schedules.
• Answer calls and maintain accurate records.
• Collect co-pays and verify insurance eligibility.
• Address patient concerns and elevate issues as needed.

Skills

Strong communication and interpersonal abilities

Customer service skills

Reliability and a positive attitude

Teamwork skills

Data entry and computer skills

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

ReFocus Eye Health in Westwood, New Jersey, seeks a Medical Group Front Desk Representative to enhance patient experience in a busy multi-specialty ophthalmology practice. This role requires strong communication skills, a positive attitude, and proficiency in data entry.

The representative will greet patients, manage scheduling, and ensure a smooth operational workflow. Benefits include competitive insurance, 401(k) with matching, and generous paid time off.