Medical Receptionist - Front Desk

Y-Axis; Westport, Northern (CT, KY); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health in Westport, CT is seeking a friendly Medical Receptionist to greet patients, manage check-ins, schedule appointments, verify insurance, and handle billing tasks in a busy ophthalmology practice.

The role requires reliability, strong communication, data entry skills, and knowledge of medical terminology. The position is in person with occasional evenings or weekend rotations and competitive benefits.

Qualifications

• Reliability and teamwork with excellent communication.
• Strong data entry and computer skills in a fast-paced medical office.
• Proven experience in medical administrative roles with familiarity of medical terminology and office procedures.

Responsibilities

• Serve as the first point of contact for patients, manage check-ins/outs and scheduling.
• Collect co-pays, verify insurance eligibility and maintain accurate patient records.
• Coordinate with providers and administrative staff to ensure smooth workflow.

Skills

Patient Scheduling

Insurance Verification

Medical Terminology

Data Entry

Customer Service

Electronic Medical Records

Financial Reporting

Patient Coordination

Office Procedures

Communication Skills

Education

High School Diploma

Tools

EMR software

Job description

Medical Receptionist - Front Desk at ReFocus Eye Health

Westport, Connecticut, United States - Full Time

Start Date: Immediate

Expiry Date: 16 Oct, 26

Posted On: 18 Jul, 26

Experience: 2 year(s) or above

Remote Job: Yes

Telecommute: Yes

Sponsor Visa: No

Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Data Entry, Customer Service, Electronic Medical Records, Financial Reporting, Patient Coordination, Office Procedures, Communication Skills

Medical Practices

Description

Description DescriptionJoin Our Dynamic Medical Team as a Medical Group Front Desk Representative!Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.Your Impact:Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.Problem solving & patient advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:Reliability, a positive attitude, and excellent teamwork skills.Strong communication and interpersonal abilities.Proficiency in data entry and computer skills.Ability to thrive in a fast-paced environment.Exceptional customer service skills.Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.Must hold a high school diploma or equivalent.

Bonus Points:Prior experience in ophthalmology.Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:Competitive 401(k) with matching.Comprehensive health, dental, and vision insurance.Disability and life insurance.Flexible spending account.Generous paid time off.

Important Details:Must be able to travel to multiple locations (if applicable).Availability for evenings and weekend rotations (if applicable - varies by practice).Ability to handle a high-volume practice.

This position is in person.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.

Responsibilities

Serve as the first point of contact for patients by managing check-ins, scheduling appointments, and handling provider calendars. Responsible for collecting co-pays, verifying insurance eligibility, and maintaining accurate patient records.