Ophthalmology Front Desk Specialist - FT, M-F, PTO

EyenamicsNY; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

PTO

Additional benefits

Job summary

EyenamicsNY, a Forest Hills ophthalmology practice, is seeking a Medical Receptionist – Ophthalmology (FT, M-F) to greet patients and manage front-desk operations. The role offers on-site work with competitive pay and benefits.

Primary duties include patient check-in/check-out, phone management, insurance verifications, EMR data entry, and coordinating with clinical staff while maintaining HIPAA compliance. No weekends; some evenings may apply.

Qualifications

• 2+ years in a professional office with administrative duties (medical/office).
• Experience with medical billing, scheduling, and patient check-in/out.
• Proficient with EMR systems and data entry accuracy.
• Strong customer service and professional communication.
• High school diploma or equivalent.

Responsibilities

• Greet patients warmly and manage check-in/check-out processes.
• Handle multi-line phone system, schedule appointments, and address patient inquiries.
• Process insurance verifications, authorizations, and patient registration.
• Maintain accurate patient records in EMR system.
• Collect co-pays and assist with billing procedures.
• Coordinate patient flow and support clinical staff with administrative tasks.
• Ensure HIPAA compliance and maintain confidentiality of patient information.

Skills

Customer service

Communication

HIPAA compliance

Office administration

Education

High school diploma

Tools

EyeMD EMR

Open PM

Multi-line phone system

Job description

EyenamicsNY, a Forest Hills ophthalmology practice, is seeking a Medical Receptionist – Ophthalmology (FT, M-F) to greet patients and manage front-desk operations. The role offers on-site work with competitive pay and benefits.

Primary duties include patient check-in/check-out, phone management, insurance verifications, EMR data entry, and coordinating with clinical staff while maintaining HIPAA compliance. No weekends; some evenings may apply.