Ophthalmology Front Desk Pro – Weekdays (FT)

Eyenamics NY; New York (NY); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive pay

PTO

401(k) matching

Advancement opportunities

Product discounts

Professional development

Résumé du poste

Eyenamics NY in Forest Hills, NY is seeking a Medical Receptionist – Ophthalmology. This full-time, on-site role offers a competitive hourly pay range and is Monday–Friday with no weekends.

You will welcome patients, manage appointments, handle billing support, and maintain EMR records. Ideal candidates have at least 2 years in medical/office settings, experience with EyeMD EMR/Open PM, and strong customer service skills.

Qualifications

• 2+ years of professional office experience with administrative duties (medical offices, corporate settings, or professional services)
• Strong software skills with databases, scheduling systems, or EMR platforms (EyeMD EMR and Open PM)
• Excellent customer service and professional communication skills
• Understanding of confidential information handling and HIPAA/PHI requirements
• High school diploma or equivalent

Responsabilités

• Greet patients warmly and manage check-in/check-out processes
• Handle multi-line phone system, schedule appointments, and address patient inquiries
• Process insurance verifications, authorizations, and patient registration
• Maintain accurate patient records in EMR system
• Collect co-pays and assist with billing procedures
• Coordinate patient flow and support clinical staff with administrative tasks
• Ensure HIPAA compliance and maintain confidentiality of patient information

Connaissances

Office experience

Customer service

HIPAA/PHI knowledge

High school diploma

Formation

High school diploma or equivalent

Outils

EyeMD EMR

Open PM

Description du poste

Eyenamics NY in Forest Hills, NY is seeking a Medical Receptionist – Ophthalmology. This full-time, on-site role offers a competitive hourly pay range and is Monday–Friday with no weekends.

You will welcome patients, manage appointments, handle billing support, and maintain EMR records. Ideal candidates have at least 2 years in medical/office settings, experience with EyeMD EMR/Open PM, and strong customer service skills.