Ophthalmology Front Desk & Office Manager — Patient Care Focus

New York Eye Institute; Orangeburg (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Commission on optical sales

Job summary

New York & New Jersey Eye Institute seeks a friendly Front Desk Medical Receptionist to be the first point of contact for patients. Responsibilities include check-in/out, scheduling, insurance verification, and basic administrative tasks in an ophthalmology setting.

The role requires a college degree, 2+ years in ophthalmology front desk, and strong customer service. On-site work with potential cross-location shifts; commission available in optical boutique.

Qualifications

• Must have strong customer service and communication skills.
• Experience with ophthalmology front desk operations is a plus.
• Familiarity with insurance verification, preauthorization, referrals, and patient registration.

Responsibilities

• Greet patients and handle check-in/check-out with accuracy.
• Schedule, reschedule, and confirm appointments; manage provider calendars.
• Verify insurance eligibility and collect copays/deductibles.
• Process patient payments and maintain accurate records in the EMR system.
• Assist with forms, referrals, and patient questions.
• Maintain a clean, professional reception area and support team communications.
• Willing to work across locations as the institute grows.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

HIPAA compliance

Education

College degree

Tools

EMR system

Job description

New York & New Jersey Eye Institute seeks a friendly Front Desk Medical Receptionist to be the first point of contact for patients. Responsibilities include check-in/out, scheduling, insurance verification, and basic administrative tasks in an ophthalmology setting.

The role requires a college degree, 2+ years in ophthalmology front desk, and strong customer service. On-site work with potential cross-location shifts; commission available in optical boutique.