Medical Front Office Specialist

Eyenamics NY; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Advancement opportunities

Paid time off

Professional development

Retirement plan

PTO

Job summary

Eyenamics NY in Forest Hills, NY, is seeking a professional Medical Receptionist – Ophthalmology for a full-time, on-site role Monday through Friday, with an ASAP start. Be the welcoming face of our ophthalmology practice, handling check-in/check-out, phone system, insurance verifications, patient registration, and EMR updates to support our patient-centered team.

We offer competitive pay ($22-26/hr) based on experience, a 401(k) with matching, PTO, opportunities for advancement, and

Qualifications

• 2+ years of professional office experience with administrative duties.
• Proficient with EMR software (EyeMD EMR) and scheduling systems.
• Excellent customer service and communication skills.
• Knowledge of HIPAA/PHI requirements and confidentiality.
• High school diploma or equivalent.

Responsibilities

• Greet patients warmly and manage check-in/check-out processes.
• Handle multi-line phone system, schedule appointments, and address patient inquiries.
• Process insurance verifications, authorizations, and patient registration.
• Maintain accurate patient records in EMR system.
• Collect co-pays and assist with billing procedures.
• Coordinate patient flow and support clinical staff with administrative tasks.
• Ensure HIPAA compliance and maintain confidentiality of patient information.

Job description

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)

Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Compensation & Schedule:

$22-26/hour based on experience and qualifications

Full-time, on-site position

Monday-Friday hours, no weekends, occasional evenings

Benefits:

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off
• 401(k) retirement plan
• Paid time off (PTO)
• Additional benefits available
• Professional development opportunities

Key Responsibilities:

• Greet patients warmly and manage check-in/check-out processes
• Handle multi-line phone system, schedule appointments, and address patient inquiries
• Process insurance verifications, authorizations, and patient registration
• Maintain accurate patient records in electronic medical records (EMR) system
• Collect co-pays and assist with billing procedures
• Coordinate patient flow and support clinical staff with administrative tasks
• Ensure HIPAA compliance and maintain confidentiality of patient information

Qualifications:

Must Have:

• 2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
• Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
• Excellent customer service and professional communication skills
• Understanding of confidential information handling and HIPAA/PHI requirements
• High school diploma or equivalent

Strongly Preferred:

• Medical office or healthcare administrative experience
• EMR systems experience (Epic, Cerner, Athenahealth, NextGen)
• Insurance verification and billing knowledge
• Medical terminology familiarity
• Bilingual abilities (English/Spanish)