Ophthalmology Front Desk Specialist – Patient Care & Scheduling

ReFocus Eye Health; Wayne (NJ); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Paid time off

Zusammenfassung

ReFocus Eye Health is seeking a motivated Front Desk Representative to join our Ophthalmology group. You will be the first point of contact for patients, handling check-ins/outs, scheduling, and front-office communication in a fast-paced, multi-location practice.

This in-person role requires excellent customer service, strong data-entry skills, and the ability to work collaboratively with providers and staff. Prior ophthalmology or EMR experience is a plus; a high school diploma is required.

Qualifikationen

• Experience in medical front desk or clinical setting preferred.
• Proficiency in data entry and basic accounting/billing tasks.
• Strong communication and organizational abilities.
• Willingness to travel to multiple practice locations as needed.

Aufgaben

• Greet patients warmly and verify information at check-in/out.
• Schedule and coordinate appointments; manage provider calendars.
• Answer calls, manage messages, and relay information accurately.
• Collect co-pays and verify insurance eligibility; assist with daily finances.
• Resolve patient questions and escalate issues to the team as needed.
• Collaborate with clinical and administrative staff across locations.

Kenntnisse

Customer service

Data entry

Phone etiquette

Interpersonal skills

Medical terminology

Travel to multiple locations

Ausbildung

High school diploma

Tools

EMR familiarity

Jobbeschreibung

ReFocus Eye Health is seeking a motivated Front Desk Representative to join our Ophthalmology group. You will be the first point of contact for patients, handling check-ins/outs, scheduling, and front-office communication in a fast-paced, multi-location practice.

This in-person role requires excellent customer service, strong data-entry skills, and the ability to work collaboratively with providers and staff. Prior ophthalmology or EMR experience is a plus; a high school diploma is required.