Medical Receptionist

EyenamicsNY; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

PTO

Additional benefits

Job summary

EyenamicsNY, a Forest Hills ophthalmology practice, is seeking a Medical Receptionist – Ophthalmology (FT, M-F) to greet patients and manage front-desk operations. The role offers on-site work with competitive pay and benefits.

Primary duties include patient check-in/check-out, phone management, insurance verifications, EMR data entry, and coordinating with clinical staff while maintaining HIPAA compliance. No weekends; some evenings may apply.

Qualifications

• 2+ years in a professional office with administrative duties (medical/office).
• Experience with medical billing, scheduling, and patient check-in/out.
• Proficient with EMR systems and data entry accuracy.
• Strong customer service and professional communication.
• High school diploma or equivalent.

Responsibilities

• Greet patients warmly and manage check-in/check-out processes.
• Handle multi-line phone system, schedule appointments, and address patient inquiries.
• Process insurance verifications, authorizations, and patient registration.
• Maintain accurate patient records in EMR system.
• Collect co-pays and assist with billing procedures.
• Coordinate patient flow and support clinical staff with administrative tasks.
• Ensure HIPAA compliance and maintain confidentiality of patient information.

Skills

Customer service

Communication

HIPAA compliance

Office administration

Education

High school diploma

Tools

EyeMD EMR

Open PM

Multi-line phone system

Job description

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr)

Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Compensation & Schedule:

• $22-26/hour based on experience and qualifications
• Full-time, on-site position
• Monday-Friday hours, no weekends, occasional evenings
• Paid time off (PTO)
• Additional benefits available

Key Responsibilities:

• Greet patients warmly and manage check-in/check-out processes
• Handle multi-line phone system, schedule appointments, and address patient inquiries
• Process insurance verifications, authorizations, and patient registration
• Maintain accurate patient records in electronic medical records (EMR) system
• Collect co-pays and assist with billing procedures
• Coordinate patient flow and support clinical staff with administrative tasks
• Ensure HIPAA compliance and maintain confidentiality of patient information

Qualifications:

Must Have:

• 2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
• Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
• Excellent customer service and professional communication skills
• Understanding of confidential information handling and HIPAA/PHI requirements
• High school diploma or equivalent

Strongly Preferred:

• Medical office or healthcare administrative experience
• Insurance verification and billing knowledge
• Medical terminology familiarity

We'll train you on ophthalmic specifics if you bring strong office fundamentals. We respond quickly to qualified candidates and look forward to hearing from professional, experienced applicants.

We are an equal opportunity employer and welcome applications from all qualified candidates.