Ophthalmology Front Desk & Patient Experience Specialist

EyeCare Partners; Red Bank (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

EyeCare Partners in Red Bank, New Jersey is seeking a Front Office Specialist to manage patient interactions and ensure a smooth check-in/out process. The ideal candidate has a high school diploma, medical office experience, and strong customer service skills. Proficiency in Microsoft Office is essential. This position involves performing administrative tasks in a clinical setting, adhering to company policies and procedures, and building relationships with patients. Join us in enhancing vision and improving lives.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Must provide proof of identity and right to work in the United States.

Responsibilities

• Serve as the first point of contact for patients.
• Manage patient flow and ensure communication to maximize efficiency.
• Comply with all company policies and procedures, including HIPAA.

Skills

Customer Service

Medical Office Experience

Time Management

Communication Skills

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

EyeCare Partners in Red Bank, New Jersey is seeking a Front Office Specialist to manage patient interactions and ensure a smooth check-in/out process. The ideal candidate has a high school diploma, medical office experience, and strong customer service skills. Proficiency in Microsoft Office is essential. This position involves performing administrative tasks in a clinical setting, adhering to company policies and procedures, and building relationships with patients. Join us in enhancing vision and improving lives.