Front Office Specialist — Eye Care Patient Experience

EyeCare Partners; Wildwood (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

EyeCare Partners in Wildwood, Missouri, is seeking a Front Office Specialist to enhance the patient experience while performing essential administrative duties. This role is pivotal as the first point of contact, aiming for exemplary service and operational efficiency.

Ideal candidates will bring prior medical office experience, ideally in ophthalmology, with at least one year interacting with customers. Proficiency in Microsoft Office is essential, alongside a high school diploma or GED. Join us in improving lives through excellent eye care.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or equivalent.
• Previous medical office experience preferred, especially in ophthalmology.
• Favorable result on background check as required by state.

Responsibilities

• Embrace Total Patient Experience to build relationships with patients.
• Answer phones and assure prompt, courteous service.
• Check out patients and collect correct payments.
• Manage patient flow and ensure communication for efficiency.

Skills

Medical office experience

Customer service

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Proficiency in Outlook

Education

High school diploma or GED

Job description

EyeCare Partners in Wildwood, Missouri, is seeking a Front Office Specialist to enhance the patient experience while performing essential administrative duties. This role is pivotal as the first point of contact, aiming for exemplary service and operational efficiency.

Ideal candidates will bring prior medical office experience, ideally in ophthalmology, with at least one year interacting with customers. Proficiency in Microsoft Office is essential, alongside a high school diploma or GED. Join us in improving lives through excellent eye care.