Operations Training & Enablement Specialist

U.S. Bank; Cincinnati (OH); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals

Job summary

U.S. Bank is seeking a Trainer to support Wholesale/National Lockbox and Bonds training programs. You will facilitate onsite and virtual sessions, maintain materials, partner with leaders to identify skill gaps, and ensure learner readiness across multiple locations.

Responsibilities include onboarding, evaluating training needs, and leading program improvements to ensure consistent delivery. The role emphasizes regulatory awareness, collaboration with operations, and the ability to

Qualifications

• Bachelor’s degree or equivalent work experience.
• Typically 1–2 years of related experience, preferably in regulatory compliance activities.

Responsibilities

• Onboard new employees and assess training needs across locations.
• Develop and update training content and materials for operational processes.
• Coordinate training with business leaders and support learner readiness.
• Lead onsite and virtual training sessions and monitor delivery quality.

Skills

Regulatory compliance knowledge

Verbal & written communication

Project management

Education

Bachelor’s degree

Job description

U.S. Bank is seeking a Trainer to support Wholesale/National Lockbox and Bonds training programs. You will facilitate onsite and virtual sessions, maintain materials, partner with leaders to identify skill gaps, and ensure learner readiness across multiple locations.

Responsibilities include onboarding, evaluating training needs, and leading program improvements to ensure consistent delivery. The role emphasizes regulatory awareness, collaboration with operations, and the ability to