Operations Support Specialist – Hub & Linehaul

FedEx; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx in Chicago seeks a detail-oriented clerical associate to perform a range of administrative tasks in hub and station environments, supporting linehaul, QA, and customer service. You will handle damaged and misaddressed packages to optimize delivery times and serve as the first contact for customer inquiries.

Responsibilities include data entry, report preparation, and frontline customer service, with minimal travel and occasional overnight shifts.

Qualifications

• Proficient in typing, data entry, and general clerical tasks.
• Experience using office equipment such as phones, copiers, and fax machines is required.
• Strong attention to detail and accuracy in a fast-paced environment.

Responsibilities

• Provide clerical support for management and operations teams.
• Enter and review data in systems to support functional areas.
• Prepare reports for management review and decision making.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for reviews.

Skills

Typing

Data entry

Phone usage

Office equipment

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Chicago seeks a detail-oriented clerical associate to perform a range of administrative tasks in hub and station environments, supporting linehaul, QA, and customer service. You will handle damaged and misaddressed packages to optimize delivery times and serve as the first contact for customer inquiries.

Responsibilities include data entry, report preparation, and frontline customer service, with minimal travel and occasional overnight shifts.