Operations Admin Specialist - Logistics & Customer Service

MaineGuide; Augusta (ME); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx is seeking a clerical and administrative professional to support hub and station operations, including linehaul, QA and customer service. You will tend to damaged and misaddressed packages, and serve as the first line of contact for customer issues, ensuring timely delivery.

Responsibilities include data entry, report preparation, audits support, and maintaining accurate records while providing frontline customer service in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Four (4) years customer service, clerical or related experience required; distribution center/dock experience preferred.
• Proficient in MS Office, data entry and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, emailing, answering phones).
• Enter and review data in systems to support functional areas and compile reports for management.

Skills

Typing

Data entry

Phone, copier, fax use

Microsoft Office

Customer service

Time management

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a clerical and administrative professional to support hub and station operations, including linehaul, QA and customer service. You will tend to damaged and misaddressed packages, and serve as the first line of contact for customer issues, ensuring timely delivery.

Responsibilities include data entry, report preparation, audits support, and maintaining accurate records while providing frontline customer service in a fast-paced environment.