Operations Admin Specialist – Hub & Linehaul Support

Federal Express Corporation; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Federal Express Corporation is seeking an administrative professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle damaged packages and address issues, serving as the first line of contact for customers.

Responsibilities include clerical tasks, data entry, reporting, and assisting with audits. Minimal travel is required; strong organizational skills and accuracy are essential in a fast-paced distribution center environment.

Qualifications

• General business skills including typing, data entry, and use of office equipment.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service skills to respond to requests professionally.
• Excellent time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support for management and operations, including photocopying, filing, faxing, emailing, and answering calls.
• Review and enter data in systems to support the respective functional area.
• Compile data and prepare regular and ad hoc reports for management.
• Serve as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assist with Business Control Self Assessment (BCSA) audit data retrieval for review.
• Support quality assurance and loss prevention functions by addressing damaged or misaddressed packages.

Skills

Typing

Data entry

Customer service

Microsoft Office

Time management

Multitasking

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking an administrative professional to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle damaged packages and address issues, serving as the first line of contact for customers.

Responsibilities include clerical tasks, data entry, reporting, and assisting with audits. Minimal travel is required; strong organizational skills and accuracy are essential in a fast-paced distribution center environment.