Hub Operations Admin & Data Specialist

Federal Express Corporation; Trenton (NJ); On-site; USD 24,000 - 31,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handle linehaul records, quality assurance, and customer service tasks. You will address damaged or misaddressed packages and serve as the first point of contact for customers.

This role requires strong data entry, MS Office proficiency, and the ability to prioritize workflow to keep deliveries on track.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficiency with MS Office and data entry.
• Strong time management and attention to detail.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter and review data in various systems.
• Prepare reports for management review.
• Serve as frontline customer service contact and resolve inquiries.
• Assist with audits and documentation as needed.
• Ensure timely data entry and accurate record keeping.
• Help maintain DOT-related files and logs.
• Additional duties as assigned.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handle linehaul records, quality assurance, and customer service tasks. You will address damaged or misaddressed packages and serve as the first point of contact for customers.

This role requires strong data entry, MS Office proficiency, and the ability to prioritize workflow to keep deliveries on track.