Operations Support Specialist

FedEx Group; Chicago (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations, including linehaul, records management, QA and customer service. You will handle damaged/misaddressed packages to aid delivery times and serve as the first contact for customer inquiries.

Responsibilities include clerical support, data entry, reporting, frontline customer service, and supporting audits.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service preferred.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in various systems.
• Serve as frontline customer service for inquiries and issues.
• Prepare reports and track metrics for management review.
• Support records management and audits.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations, including linehaul, records management, QA and customer service. You will handle damaged/misaddressed packages to aid delivery times and serve as the first contact for customer inquiries.

Responsibilities include clerical support, data entry, reporting, frontline customer service, and supporting audits.