Operations Support Specialist

Federal Express Corporation; East Brunswick Township (NJ); On-site; USD 24,000 - 38,000; Part time

Job summary

Federal Express Corporation is seeking an Operations Admin professional to perform clerical and administrative tasks across hub and station areas, including linehaul, records management and customer service. You will preprocess data, generate reports, and serve as the first point of contact for customer inquiries.

Role emphasizes accuracy, timely processing, and coordination with management on quality assurance and loss prevention activities. Part-time position with pay transparency provided.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.

Responsibilities

• Provide clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering calls.
• Review, research and/or enter data in various systems to support respective functional area.
• Compile data and prepare regular and ad hoc reports for management review.
• Serve as frontline customer service to receive, resolve, or escalate inquiries and issues.
• Assist with DOT-related filing and records management tasks as needed.
• Enter settlement information for Independent Contractors and track mileage records and IC-related inquiries.
• Maintain timely log entries and ensure proper scan statuses for packages and shipments.
• Identify missing/damaged packages, investigate root causes, and support loss prevention efforts.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking an Operations Admin professional to perform clerical and administrative tasks across hub and station areas, including linehaul, records management and customer service. You will preprocess data, generate reports, and serve as the first point of contact for customer inquiries.

Role emphasizes accuracy, timely processing, and coordination with management on quality assurance and loss prevention activities. Part-time position with pay transparency provided.