Operations Specialist: Healthcare Process Optimizer

AdaptHealth, LLC; Norman (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Life and disability insurance

HSA/FSA options

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, processing documentation, and ensuring accurate data entry across EMR systems.

You will analyze processes, implement improvements, and collaborate with leadership to resolve issues while maintaining HIPAA and infection-control standards. A background in healthcare/admin fields is preferred.

Qualifications

• One year of relatable work experience is required.
• High School Diploma or associate degree in a related field is required or equivalent work experience.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is preferred but not required.
• Healthcare organization, pharmacy, HME, medical supply, or Medicare environment experience is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Ensure compliance with payer guidelines, products, and services.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Attention to detail

Multi-tasking

Team collaboration

Adaptability

Education

High School Diploma

Associate’s degree or relatable field

Healthcare administration or business admin background

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, processing documentation, and ensuring accurate data entry across EMR systems.

You will analyze processes, implement improvements, and collaborate with leadership to resolve issues while maintaining HIPAA and infection-control standards. A background in healthcare/admin fields is preferred.