Operations Specialist: Patient Care & Process Improvement

AdaptHealth, LLC; Tallahassee (FL); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off + holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability & life insurance

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our regional teams. You will help optimize workflows, verify documentation, and navigate EMR systems to track patient data and authorizations.

Ideal candidates have at least one year of related work experience, a high school diploma or associate degree, and strong communication skills to collaborate with cross-functional teams while maintaining HIPAA compliance.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field or Healthcare Administration required.
• Experience in healthcare admin, insurance, billing, or call center preferred but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.

Skills

Communication skills

Multi-tasking

Microsoft Office

EMR systems

Education

HS Diploma

Associate’s degree in Healthcare Administration

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our regional teams. You will help optimize workflows, verify documentation, and navigate EMR systems to track patient data and authorizations.

Ideal candidates have at least one year of related work experience, a high school diploma or associate degree, and strong communication skills to collaborate with cross-functional teams while maintaining HIPAA compliance.