Operations Specialist - Cash, Audits & Paperwork

CarMax Business Services; Lynnwood (WA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Floating holiday

Paid time off (PTO)

Job summary

CarMax is hiring a Business Operations Associate to support store operations, including sales paperwork, auctions, and appraisals. You will greet customers, assist with documentation, manage cash handling, and ensure accurate processing in a fast-paced team environment.

The role emphasizes attention to detail, strong communication, and the ability to balance multiple tasks while maintaining confidential information and following CarMax EH&S guidelines. Evening and weekend shifts may be required.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication for customers and teams.
• Ability to lift up to 20 lbs and work on your feet for extended periods.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets and DMV documentation.
• Manage auction and appraisal transactions with accurate titles, payoffs, and funding documentation.
• Handle cash management tasks, including deposits and maintaining security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.

Skills

Customer service

Attention to detail

Data entry

Microsoft Office

Communication

Cash handling

Job description

CarMax is hiring a Business Operations Associate to support store operations, including sales paperwork, auctions, and appraisals. You will greet customers, assist with documentation, manage cash handling, and ensure accurate processing in a fast-paced team environment.

The role emphasizes attention to detail, strong communication, and the ability to balance multiple tasks while maintaining confidential information and following CarMax EH&S guidelines. Evening and weekend shifts may be required.