Operations Specialist: Cash, Paperwork & Service

CarMax Business Services; Greensboro (NC); On-site; USD 2,066,000 - 6,017,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

CarMax Business Services in Greensboro, NC is seeking a Business Operations Associate to support sales, auctions, and appraisals with a strong focus on accuracy and customer service. You will handle cash, audit critical paperwork, and assist multiple departments in a fast-paced store environment.

The role requires good data entry, organizational skills, and clear communication. Flexibility for varied shifts, including weekends, is expected to keep operations running smoothly.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Effective verbal and written communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.

Skills

Customer service

Organizational skills

Data entry

Tools

Microsoft Office

Job description

CarMax Business Services in Greensboro, NC is seeking a Business Operations Associate to support sales, auctions, and appraisals with a strong focus on accuracy and customer service. You will handle cash, audit critical paperwork, and assist multiple departments in a fast-paced store environment.

The role requires good data entry, organizational skills, and clear communication. Flexibility for varied shifts, including weekends, is expected to keep operations running smoothly.