Operations Specialist — Care & Process Excellence

AdaptHealth, LLC; Ashland (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Healthcare coverage

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our delivery and service teams. This role focuses on workflow optimization, data accuracy, and compliant practices in a fast-paced environment.

You will work with regional operations, manage documentation and EMR entries, and contribute to training while meeting quality metrics and patient safety standards.

Qualifications

• High School Diploma; associate degree or related field preferred.
• Valid, unrestricted driver’s license.
• At least 1 year of related work experience.
• Experience in healthcare administration, insurance, or customer service is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows, identify errors, and implement efficiency improvements.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Ensure HIPAA compliance and patient data integrity.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups.

Skills

Communication

Multi-tasking

Microsoft Office

Technology adoption

Independent work

Driver's license

Education

Associate's degree or related field

High School Diploma or equivalent

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our delivery and service teams. This role focuses on workflow optimization, data accuracy, and compliant practices in a fast-paced environment.

You will work with regional operations, manage documentation and EMR entries, and contribute to training while meeting quality metrics and patient safety standards.