Healthcare Operations Specialist - Process & Care Impact

AdaptHealth, LLC; Camden (SC); Hybride; USD 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Paid Time Off (6 holidays)

Résumé du poste

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams. You will streamline workflows, verify insurance, and manage data in EMR systems to ensure accurate patient documentation and compliant processes.

The role emphasizes cross-functional collaboration, adherence to HIPAA and infection control standards, and ongoing training material support to improve service delivery and performance metrics.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail.
• Ability to multi-task in a fast paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.
• Comfort learning new technologies and navigating multiple systems.
• Ability to work independently while following established procedures and directives.

Responsabilités

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Description du poste

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams. You will streamline workflows, verify insurance, and manage data in EMR systems to ensure accurate patient documentation and compliant processes.

The role emphasizes cross-functional collaboration, adherence to HIPAA and infection control standards, and ongoing training material support to improve service delivery and performance metrics.