Operations Specialist, Patient Care & Process Improvement

AdaptHealth, LLC; Murrieta (CA); Vor Ort; USD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401(k) with company match

Paid time off

Employee Stock Purchase Plan

Parental/bonding leave

Zusammenfassung

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence from our California location. The role focuses on workflow optimization, documentation accuracy, and cross-functional collaboration to improve efficiency and outcomes.

You will navigate EMR systems, verify authorizations, and ensure compliance with HIPAA and safety standards while delivering equipment and educating patients at home.

Qualifikationen

• One year of relatable work experience preferred
• Excellent verbal and written communication skills with attention to detail
• Experience in healthcare or medical supply environments is a plus but not required
• Ability to navigate multiple systems and learn new technologies

Aufgaben

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification and authorizations
• Enter, track, and validate patient data in EMR systems
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Deliver, set up, and educate patients on home medical equipment as needed
• Meet quality and performance metrics while managing multiple priorities

Kenntnisse

Customer service

Administrative support

Communication

Multi-tasking

Ausbildung

Associate’s degree in Healthcare Administration or related field

High School Diploma

Tools

Microsoft Office

Healthcare IT systems

Jobbeschreibung

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence from our California location. The role focuses on workflow optimization, documentation accuracy, and cross-functional collaboration to improve efficiency and outcomes.

You will navigate EMR systems, verify authorizations, and ensure compliance with HIPAA and safety standards while delivering equipment and educating patients at home.