Operations Specialist — Patient Care & Process Excellence

AdaptHealth, LLC; Tuscaloosa (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off and holidays

Parental leave

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams. You will help improve workflows, verify insurance, and manage patient data in EMR systems.

Ideal candidates bring healthcare admin exposure, a relevant degree or experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining HIPAA compliance.

Qualifications

• High School Diploma or equivalent required.
• Associate degree or equivalent in Healthcare Administration, Business Administration or related field.
• Valid and unrestricted driver’s license.
• One year of relatable work experience.
• Healthcare experience preferred but not required.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.

Skills

Valid driver's license

Healthcare administration exp

Analytical problem-solving

Education

Associate degree or equivalent

High School Diploma

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional teams. You will help improve workflows, verify insurance, and manage patient data in EMR systems.

Ideal candidates bring healthcare admin exposure, a relevant degree or experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining HIPAA compliance.