Operations & Revenue Leader - High-Volume Service Site

Serenity Mental Health Centers; Layton (UT); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Bonus incentives

Health, dental, vision coverage

401(k) retirement plan

Paid time off

Job summary

Serenity Mental Health Centers is seeking a Practice Manager, Sales & Operations to own a high‑volume service location—managing the team, floor, numbers, sales pipeline, and member experience.

You’ll lead visibly, coach to target performance, and maintain high standards even under pressure. If your background blends operations management with a track record of hitting sales goals, you’ll fit right in. No industry-specific experience required.

Qualifications

• 5+ years of leadership experience blending operations management and sales.
• Proven track record of meeting/exceeding sales targets.
• Background in hospitality, upscale retail, or premium service operations is a strong advantage.
• Demonstrated accountability to KPIs with data-driven decision making.

Responsibilities

• Own the full day-to-day operation of a high-volume service location—staffing, workflow, floor presence, and output quality.
• Drive sales performance across the location, with clearly defined revenue targets and KPIs.
• Set and coach the team to uphold high performance and accountability standards.
• Ensure every member interaction is efficient, professional, and aligned with Serenity quality.
• Track location KPIs and leverage data to drive operational and commercial decisions.

Skills

Leadership

Operations management

Sales / revenue

KPIs

Coaching / accountability

Job description

Serenity Mental Health Centers is seeking a Practice Manager, Sales & Operations to own a high‑volume service location—managing the team, floor, numbers, sales pipeline, and member experience.

You’ll lead visibly, coach to target performance, and maintain high standards even under pressure. If your background blends operations management with a track record of hitting sales goals, you’ll fit right in. No industry-specific experience required.