Practice Ops & Revenue Leader | High-Volume Site

Serenity Healthcare; Houston (TX); Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) retirement plan

PTO and holidays

Descripción de la vacante

Serenity Healthcare is seeking a Practice Manager, Sales & Operations to take full ownership of a high-volume service location. You will run staffing, workflow, floor presence, and output quality while driving the sales pipeline and improving member experience.

The role requires a proven track record of hitting sales targets and managing operations with accountability. We value leaders who can own the floor, maintain high standards, and coach teams to perform at their best.

Formación

• 5+ years of leadership experience blending operations management and sales.
• Proven track record of meeting and exceeding sales targets.
• Background in hospitality, upscale retail, or premium service operations is a strong advantage.
• Direct performance conversations and accountability across teams.

Responsabilidades

• Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality.
• Drive sales performance across the location, with clearly defined revenue targets and KPIs.
• Set the performance standard for the team and coach for accountability.
• Ensure professional member interactions and identify and convert sales opportunities.
• Track location KPIs and use data to drive operational and commercial decisions.
• Identify underperformance early and address it with clarity and follow-through.

Conocimientos

Leadership

Operations management

Sales

KPIs

Descripción del empleo

Serenity Healthcare is seeking a Practice Manager, Sales & Operations to take full ownership of a high-volume service location. You will run staffing, workflow, floor presence, and output quality while driving the sales pipeline and improving member experience.

The role requires a proven track record of hitting sales targets and managing operations with accountability. We value leaders who can own the floor, maintain high standards, and coach teams to perform at their best.