Operations & Records Admin Specialist

FedEx; Norcross (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx is seeking a clerical associate in the Norcross, GA area to perform a wide range of administrative tasks, data entry, and customer service. You will support hub and station operations, ensure accurate records, and help resolve inquiries to keep deliveries on schedule.

The role emphasizes data accuracy, MS Office proficiency, and strong organizational skills in a fast-paced environment. On-site position with opportunities to contribute to loss prevention and quality assurance efforts.

Qualifications

• Basic clerical duties including data entry and filing.
• Proficient with Microsoft Office and web-based applications.
• Strong customer service orientation.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations including copying, filing, faxing, emailing, and answering phones.
• Enter and review data in various systems to support the functional area.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Assist with audits and maintain DOT and records files.
• Investigate missing packages and support resolution of delivery-related issues.

Skills

Data entry

MS Office

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Job description

FedEx is seeking a clerical associate in the Norcross, GA area to perform a wide range of administrative tasks, data entry, and customer service. You will support hub and station operations, ensure accurate records, and help resolve inquiries to keep deliveries on schedule.

The role emphasizes data accuracy, MS Office proficiency, and strong organizational skills in a fast-paced environment. On-site position with opportunities to contribute to loss prevention and quality assurance efforts.