Operations Admin & Records Specialist (Special Assignment)

FedEx; Whitsett (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx in Whitsett, NC seeks an on-site clerical and administrative associate for hub and station operations. You will handle records, data entry, and frontline customer service to ensure smooth delivery and responsive assistance to customers.

Responsibilities include supporting management with reports, auditing tasks, and daily workflow prioritization to resolve packages and minimize loss. Strong attention to detail and organizational skills are essential.

Qualifications

• General business skills: typing, data entry and use of phone, copier, and fax.
• Customer service skills to respond to requests.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions.
• Review, research and enter data in systems to support the function.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and DOT-related documentation as needed.
• Maintain records management, including destruction and inventory.
• Track metrics and prepare weekly reports for management.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Whitsett, NC seeks an on-site clerical and administrative associate for hub and station operations. You will handle records, data entry, and frontline customer service to ensure smooth delivery and responsive assistance to customers.

Responsibilities include supporting management with reports, auditing tasks, and daily workflow prioritization to resolve packages and minimize loss. Strong attention to detail and organizational skills are essential.