Operations Manager: Team Leadership & Profitability

SP+; San Jose (CA); On-site; USD 77,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

SP+, a Metropolis Company, is seeking an Operations Manager in San Jose, CA to lead a diverse team and deliver premier client experiences in our busy parking network. You will supervise staffing, ensure security and cash controls, manage budgets, and drive profitability while maintaining high safety standards.

The role requires strong leadership, budget/P&L awareness, quick problem solving, and proficiency with office software. Competitive salary and benefits package included.

Qualifications

• Leads and motivates a diverse team to deliver service excellence.
• Experience with budgets and P&L is a plus.
• Strong problem-solving and quick decision-making abilities.
• Proficiency with Microsoft Office and internal systems.

Responsibilities

• Deliver on client promises by resolving requests and proactively communicating improvements.
• Hire, train, and supervise a diverse team; ensure staffing aligns with workload.
• Maintain proper parking, security, and cash controls.
• Maximize profitability through revenue development and budget management.
• Oversee procurement, vendor needs, and accounts payable/payroll.
• Monitor facilities for cleanliness and safety; handle damage claims and OSHA compliance.

Skills

Team leadership

Customer experience

Budget & P&L

Problem solving

Office software

Tools

Microsoft Office

Job description

SP+, a Metropolis Company, is seeking an Operations Manager in San Jose, CA to lead a diverse team and deliver premier client experiences in our busy parking network. You will supervise staffing, ensure security and cash controls, manage budgets, and drive profitability while maintaining high safety standards.

The role requires strong leadership, budget/P&L awareness, quick problem solving, and proficiency with office software. Competitive salary and benefits package included.