Operations Manager — Lead, Train & Grow Teams

Rentokil North America; St. Rose (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid vacation and holidays

Job summary

Rentokil North America is seeking an Operations Manager to lead and develop a team of specialists across our pest control and service operations. You will drive sales and client loyalty while ensuring service excellence, route efficiency, and accurate reporting.

The role requires 3–5 years in a management role with focus on customer service; a bachelor's degree is preferred. Travel within the territory is expected, with some early mornings and weekend work as needed.

Qualifications

• Bachelor’s degree preferred
• 3-5 years in a management role with emphasis in customer service
• Excellent verbal and written communication skills
• Experience in a route-oriented, service environment a plus

Responsibilities

• Manage daily operations of specialists to provide superior customer service
• Provide direction to staff in operations, service, and client care
• Manage basic financial performance including revenue growth and expense control
• Travel daily within territory visiting clients and partnering with the sales team on business development
• Submit weekly, monthly, and yearly reports

Skills

Leadership

Customer service

Training and coaching

Verbal communication

Education

Bachelor’s degree (preferred)

Job description

Rentokil North America is seeking an Operations Manager to lead and develop a team of specialists across our pest control and service operations. You will drive sales and client loyalty while ensuring service excellence, route efficiency, and accurate reporting.

The role requires 3–5 years in a management role with focus on customer service; a bachelor's degree is preferred. Travel within the territory is expected, with some early mornings and weekend work as needed.