Operations Manager: Lead Teams, Grow Revenue & Service

Rentokil North America; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Vacation and holidays

Tuition reimbursement

Job summary

Rentokil North America is seeking an Operations Manager to lead a team of service specialists, deliver superior client service, and drive revenue growth across a territory. You will travel daily to meet clients, support staff, and collaborate with the sales team on business development.

Flexibility to work early mornings and weekends is required. The role emphasizes training, mentoring, and coaching service professionals.

Qualifications

• 3-5 years in a management role with emphasis in customer service.
• Must have excellent verbal and written communication skills.
• Previous experience in a route-oriented, service environment a plus.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Skills

Management

Customer service

Communication

Education

Bachelor's degree

Job description

Rentokil North America is seeking an Operations Manager to lead a team of service specialists, deliver superior client service, and drive revenue growth across a territory. You will travel daily to meet clients, support staff, and collaborate with the sales team on business development.

Flexibility to work early mornings and weekends is required. The role emphasizes training, mentoring, and coaching service professionals.