Field Operations Leader - Train Teams & Grow Revenue

Rentokil North America

Franklin Lakes (NJ)

On-site

USD 57,000 - 92,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

Rentokil North America is seeking an Operations Manager to lead a team of specialists, drive client satisfaction, and help hit sales and revenue goals across the territory. The role requires developing staff, coordinating schedules, and partnering with the sales team on business development.

Travel within the territory is required, with flexible hours including early mornings and some weekends. Bachelor's degree preferred; 3–5 years in a management role with customer service focus; valid

Qualifications

Bachelor's degree preferred but not required.
3–5 years in a management role with emphasis in customer service.
Success in training, mentoring, and coaching service professionals.
Excellent verbal and written communication skills.
Experience in a route-oriented service environment is a plus.
Must possess a valid driver's license from state of residence.

Responsibilities

Manage daily operations of specialists with the goal of providing superior customer service to our clients.
Offer direction to staff in all aspects of operations, service, and client care.
Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
Daily travel throughout territory visiting with clients, assisting specialists, and partnering with the sales team on business development.
Able to work a flexible schedule, including early mornings and weekend work when needed.
Submit weekly, monthly, and yearly reports, as required.