Operations Manager: Lead Field Team & Day-One Benefits

Gamma Phi Omega International; Billings (MT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company-m·

Vacation days & sick days

Company-paid holidays & floating

Job summary

Rentokil North America in Billings, MT is seeking an Operations Manager to lead a team of service specialists, drive customer satisfaction, and help achieve revenue and retention goals.

The role requires strong communication, budgeting awareness, and willingness to travel within the territory; flexible scheduling including early mornings and weekends when needed; bachelor's degree preferred and 3–5 years of management experience.

Qualifications

• Bachelor’s degree preferred but not required.
• 3-5 years in a management role focusing on customer service.
• Excellent verbal and written communication.
• Ability to travel throughout territory.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Skills

Management experience

Customer service focus

Verbal and written communication

Travel willingness

Education

Bachelor’s degree (preferred)

Job description

Rentokil North America in Billings, MT is seeking an Operations Manager to lead a team of service specialists, drive customer satisfaction, and help achieve revenue and retention goals.

The role requires strong communication, budgeting awareness, and willingness to travel within the territory; flexible scheduling including early mornings and weekends when needed; bachelor's degree preferred and 3–5 years of management experience.