Operations Manager: Lead, Budget & Client Experience

SP Plus Corporation; West Lafayette (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

SP+ in US-IN West Lafayette is seeking an Operations Manager to oversee daily parking operations and lead a diverse team. The role emphasizes staff leadership, budgeting, and delivering superior customer service.

You will strengthen cash controls, security, vendor relations, and safety, while monitoring maintenance and ensuring OSHA compliance. A valid state driver’s license is required.

Qualifications

• Demonstrated ability to lead a diverse team and deliver excellent customer service.
• Experience developing budgets and reviewing P&L is a plus.
• Strong problem solving and proactive communication skills.

Responsibilities

• Lead and supervise a diverse team to deliver parking services.
• Ensure parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development and budget management.
• Oversee procurement and vendor service needs for the location.
• Perform general accounting duties including accounts payable and payroll.
• Monitor facility maintenance and safety programs; ensure OSHA compliance.

Skills

Staff leadership

Customer experience

Budgeting / P&L

Problem solving

Vendor management

Communication

Tools

MS Office

Internal systems

Job description

SP+ in US-IN West Lafayette is seeking an Operations Manager to oversee daily parking operations and lead a diverse team. The role emphasizes staff leadership, budgeting, and delivering superior customer service.

You will strengthen cash controls, security, vendor relations, and safety, while monitoring maintenance and ensuring OSHA compliance. A valid state driver’s license is required.