Operations Manager: Lead Teams, Boost Profitability & CX

SP Plus Corporation; Las Vegas (NV); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k and paid time off

Job summary

SP+ is seeking an experienced operations leader in Las Vegas to manage a diverse team and ensure smooth parking operations, security, and cash controls. You will oversee staffing, budgets, vendor needs, and daily accounting tasks while delivering excellent customer experiences.

The role emphasizes leadership, OSHA compliance, and profitability, with a comprehensive benefits package and an equal opportunity employment stance. Located on-site in US-NV-LAS VEGAS.

Qualifications

• Demonstrates ability to lead, manage and motivate a diverse group of team members.
• Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
• Prior experience developing budgets and P&L (Profit and Loss) review a plus.
• Ability to react and problem-solve quickly.
• Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
• Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
• Ensure that proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation’s budget.
• Identify all procurement and vendor service needs of the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Monitor and review all damage claims.Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence ofsimilar claims.
• Implement all policies and procedures to ensure compliance with all OSHA laws.

Skills

Lead and motivate team members

Customer experience excellence

Budget & P&L awareness

Problem solving & quick reaction

MS Office & general computer skills

Job description

SP+ is seeking an experienced operations leader in Las Vegas to manage a diverse team and ensure smooth parking operations, security, and cash controls. You will oversee staffing, budgets, vendor needs, and daily accounting tasks while delivering excellent customer experiences.

The role emphasizes leadership, OSHA compliance, and profitability, with a comprehensive benefits package and an equal opportunity employment stance. Located on-site in US-NV-LAS VEGAS.