Operations Manager: Field Service & Team Growth

Rentokil; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Floating holidays

Tuition reimbursement

Job summary

Rentokil is seeking an Operations Manager in the United States to lead a team of specialists, drive client satisfaction, and coordinate field activity across a defined territory. You will partner with sales to grow business and ensure service excellence.

The role requires 3–5 years in management, strong communication, and a valid driver’s license. We offer day‑1 benefits and opportunities for advancement within the Rentokil family.

Qualifications

• 3–5 years in a management role with emphasis in customer service.
• Must have excellent verbal and written communication skills.
• Previous experience in a route-oriented, service environment is a plus.
• Must possess a valid driver’s license from state of residence.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development.
• Able to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports, as required.

Skills

Management experience

Customer service focus

Communication skills

Driver's license

Education

Bachelor's degree (preferred)

Job description

Rentokil is seeking an Operations Manager in the United States to lead a team of specialists, drive client satisfaction, and coordinate field activity across a defined territory. You will partner with sales to grow business and ensure service excellence.

The role requires 3–5 years in management, strong communication, and a valid driver’s license. We offer day‑1 benefits and opportunities for advancement within the Rentokil family.