Operations Leader, Multi-Branch & Profitability

Securitas Security Services USA, Inc.; Valparaiso (IN); Presencial; USD 105.000 - 120.000; Jornada completa

Descripción de la vacante

Securitas USA is seeking an Area Operations Leader to oversee the assigned Area, ensuring integration with Branch functions and profitability. You will coach and develop field managers, coordinate client transitions, and drive service quality and client retention.

The role has full P&L responsibility, requires strong leadership, budgeting, and cross-functional collaboration to achieve growth and excellence in security services across multiple Branches.

Formación

• Associate’s degree in a field related to the security industry and/or business management.
• Minimum 2 years of security industry experience and 5 years of supervisory experience (or equivalent).
• Strong leadership, budgeting, and HR/payroll coordination skills.

Responsabilidades

• Provide operational leadership for the Area; ensure integration with Branch functions.
• Manage shared services for multiple Branches; coordinate with Branch Managers and Area management.
• Achieve service and profitability objectives; ensure high quality customer service.
• Coach, train, and develop field managers and supervisors.
• Recruits, selects, orients, and develops staff; manage work assignments.

Conocimientos

Leadership

Operational leadership

Budgeting

Cross-functional collaboration

Payroll & HR coordination

Customer service

Communication

Educación

Associate’s degree in security industry and/or business management

Herramientas

Spreadsheet software

Descripción del empleo

Securitas USA is seeking an Area Operations Leader to oversee the assigned Area, ensuring integration with Branch functions and profitability. You will coach and develop field managers, coordinate client transitions, and drive service quality and client retention.

The role has full P&L responsibility, requires strong leadership, budgeting, and cross-functional collaboration to achieve growth and excellence in security services across multiple Branches.