Operations Director - Growth, Profitability & Client Success

Securitas USA; South Bend (IN); Presencial; USD 105.000 - 120.000; Jornada completa

Descripción de la vacante

Securitas USA in South Bend, Indiana seeks a Director of Operations to provide operational leadership for the Area; ensure integration with Branch functions; manage shared services across multiple Branches; drive client transitions and satisfaction; coach and develop field managers and supervisors; align operations with business objectives to deliver quality services and profitability.

This role carries full profit and loss responsibility for the designated portfolio, with strategic input from

Formación

• Experience leading multi-branch operations with P&L responsibility.
• Proven ability to coach and develop field managers and supervisors.
• Strong focus on client satisfaction and service quality.

Responsabilidades

• Provide operational leadership for the Area; ensure integration with Branch functions and profitability.
• Manage shared services for multiple Branches and supervise payroll, HR and other services.
• Oversee client transitions, service delivery quality and employee retention initiatives.
• Develop and manage budgeting with the AVP and ensure compliance with company policies.

Descripción del empleo

Securitas USA in South Bend, Indiana seeks a Director of Operations to provide operational leadership for the Area; ensure integration with Branch functions; manage shared services across multiple Branches; drive client transitions and satisfaction; coach and develop field managers and supervisors; align operations with business objectives to deliver quality services and profitability.

This role carries full profit and loss responsibility for the designated portfolio, with strategic input from