Operations Leader & Growth Architect (P&L, Travel)

Rollins, Inc.; Baltimore (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Comprehensive benefits package

401(k) plan with match

Paid Time Off and Holidays

Job summary

Orkin in Baltimore, MD is seeking an Operations Manager/People Leader to architect a high-performing team delivering world-class service for a trusted industry leader with 120+ years in business. You will drive revenue growth, manage a branch after an initial 90 days of training, and lead recruiting, coaching, and performance improvements.

The role emphasizes profit-and-loss oversight, field travel (~25%), and relocation within the division to pursue higher opportunities.

Qualifications

• Bachelor's or equivalent work experience.
• Ability to obtain the appropriate pesticide license within the first 90 days of employment.
• 5-7 years: Multi-operational or sales management experience with a results-driven company.
• 5-7 years: P&L responsibility experience and expense control strategies.
• 5-7 years: Demonstrated customer relations experience.
• 5-7 years: Experience with P&L management and business processes.
• 5-7 years: Operations or sales management experience with a results-driven company.
• 5-7 years: Proven ability to achieve profitable growth.
• 5-7 years: Mentoring, coaching, motivating and training

Responsibilities

• Assume leadership of a branch location after completing an initial 90 days of training.
• Be willing to travel in the field for branch office visits 25% of the time.
• Be able to relocate within the division geography for higher roles.
• Inspire your team to deliver top-notch service and commit to continual improvement.
• Drive revenue generation and growth, motivating the team through daily check-ins.
• Showcase superior operational skills with P&L management and growth investments.
• Assure compliance with local, state, and federal laws and regulations.
• Recruit, hire, mentor, evaluate and coach.
• Drive sales initiatives and results.
• Identify best practices, cost savings and improved customer service initiatives.
• Collaborate with Senior Leadership and HR on hiring, promotions and succession planning.
• Promote positive employee relations and uphold operating standards.
• Maintain knowledge in pest, termite, sales and Operational Management

Skills

Leadership

P&L management

Sales management

Team coaching

Strategic planning

Education

Bachelor's degree

Job description

Orkin in Baltimore, MD is seeking an Operations Manager/People Leader to architect a high-performing team delivering world-class service for a trusted industry leader with 120+ years in business. You will drive revenue growth, manage a branch after an initial 90 days of training, and lead recruiting, coaching, and performance improvements.

The role emphasizes profit-and-loss oversight, field travel (~25%), and relocation within the division to pursue higher opportunities.