Operations Leader: Assistant Director (Home Care)

Cornerstone Caregiving; La Crosse (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

12 days PTO

Phone stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to serve as the Operating Director’s second-in-command and primary in-office partner. You will lead daily operations, scheduling oversight, staff support, and client care quality across our growing footprint.

You’ll onboard and coach office managers, conduct weekly performance reviews, and coordinate recruiting. This role includes PTO benefits, a phone stipend, and opportunities to shape care excellence as Cornerstone expands

Qualifications

• Bachelor's degree preferred but not required; high school diploma accepted.
• 2+ years managing, leading operations or HR related work.
• Experience hiring, recruiting, training, scheduling and supervising staff.
• Leadership in healthcare or home care environment is valued.
• Ability to work autonomously in a fast-paced setting.
• Strong communication and interpersonal skills.

Responsibilities

• Serve as the OD’s primary in-office partner, driving daily operations.
• Lead, coach, and support in-office staff; uphold standards and culture.
• Onboard and train new office managers with clarity and confidence.
• Conduct weekly 1:1 check-ins, performance reviews and coaching.
• Share on-call rotation with office leadership and manage payroll notes.
• Oversee scheduling operations to ensure timely client coverage.
• Respond to client escalations with professionalism and empathy.
• Perform check-up calls, quality visits, and client follow-ups.

Skills

Management

Staff scheduling

Recruiting

Healthcare

Autonomy

Communication

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to serve as the Operating Director’s second-in-command and primary in-office partner. You will lead daily operations, scheduling oversight, staff support, and client care quality across our growing footprint.

You’ll onboard and coach office managers, conduct weekly performance reviews, and coordinate recruiting. This role includes PTO benefits, a phone stipend, and opportunities to shape care excellence as Cornerstone expands