Operations Lead – Programs, Compliance & Performance

Equus; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Equus Workforce Solutions in Milwaukee, WI, seeks an experienced program operations leader to oversee the project's programmatic activities and operations. The role focuses on ensuring compliance with contractual obligations, optimizing processes, and aligning teams with strategic goals.

You will supervise staff, coordinate training, facilitate partner communications, and implement standard operating procedures to maximize performance and service delivery.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience organizing, planning and developing program operations at a supervisory level.
• Demonstrated customer service skills; excellent leadership, interpersonal and human resource management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, report and implement programs to meet contractual obligations and compliance issues.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and supervise staff as needed.
• Coordinate training activities to ensure operations staff are properly trained.
• Facilitate meetings with partners to promote full, frequent communication.

Skills

Leadership

Customer service

HR management

Supervisory experience

Education

Bachelor's degree or equivalent experience

Job description

Equus Workforce Solutions in Milwaukee, WI, seeks an experienced program operations leader to oversee the project's programmatic activities and operations. The role focuses on ensuring compliance with contractual obligations, optimizing processes, and aligning teams with strategic goals.

You will supervise staff, coordinate training, facilitate partner communications, and implement standard operating procedures to maximize performance and service delivery.