Operations Lead: Drive Program Excellence & Impact

Equus; El Centro (CA); On-site; USD 72,000 - 74,000; Full time

Job summary

Equus Workforce Solutions is seeking a Manager to oversee project programs and operations across welfare and workforce initiatives. You will review, report, and implement programs to meet contractual obligations and compliance while optimizing performance.

The role requires supervisory experience, strong leadership, and the ability to coordinate training and staff. Equus emphasizes equal opportunity employment and professional development.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience organizing, planning and developing program operations at a supervisory level.
• Demonstrated customer service skills; Excellent leadership, interpersonal and HR management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report and implement programs to ensure contractual obligations and compliance.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and supervise staff; adjust service delivery as needed.
• Understand all technical aspects of the operational units.
• Maintain knowledge of applicable laws, regulations and policies related to welfare and workforce programs.
• Maximize performance and productivity.
• Direct/delegate staff responsibilities to meet performance standards; review staff performance and recommend corrective actions.
• Facilitate meetings with partners to promote communication.
• Coordinate training activities to ensure operation staff are properly trained.
• Participate in development and maintenance of standard operating procedures.

Skills

Supervisory leadership

Customer service

Interpersonal skills

Human resources management

Communication

Education

Bachelor's degree or equivalent experience

Job description

Equus Workforce Solutions is seeking a Manager to oversee project programs and operations across welfare and workforce initiatives. You will review, report, and implement programs to meet contractual obligations and compliance while optimizing performance.

The role requires supervisory experience, strong leadership, and the ability to coordinate training and staff. Equus emphasizes equal opportunity employment and professional development.