Operations & Front Desk Associate I

FIS Management Services LLC; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

FIS Management Services LLC is seeking an Associate I, Office Operations to support daily office operations in a professional, safe workplace. You will be the main point of contact for employees, visitors, and vendors to ensure smooth facility operations and positive experiences.

You will welcome visitors, conduct audits, escort vendors, and coordinate facility requests while maintaining logs and records for building operations.

Qualifications

• High school diploma or equivalent, or demonstrable relevant experience.
• Strong customer service and interpersonal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and ability to follow operational procedures.
• Basic proficiency with Microsoft Office and office systems.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong organizational and time management skills.

Responsibilities

• Welcome visitors and manage front desk operations with professionalism and efficiency.
• Conduct routine building audits to ensure safety, cleanliness, and operational standards.
• Escort vendors and contractors while ensuring compliance with site policies.
• Coordinate facility requests and communicate with internal teams and external partners.
• Support mail distribution, package handling, and office logistics.
• Monitor shared spaces to ensure readiness and functionality throughout the day.
• Track, document, and escrow maintenance or operational issues as needed.
• Assist with scheduling and coordination of vendor services and on-site activities.
• Maintain accurate logs and records for building operations and vendor visits.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Team collaboration

Organizational skills

Education

High school diploma

Job description

FIS Management Services LLC is seeking an Associate I, Office Operations to support daily office operations in a professional, safe workplace. You will be the main point of contact for employees, visitors, and vendors to ensure smooth facility operations and positive experiences.

You will welcome visitors, conduct audits, escort vendors, and coordinate facility requests while maintaining logs and records for building operations.