Office Operations Associate — Front Desk & Facilities

FIS; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Impact in fintech

Learning opportunities

Inclusive, diverse environment

Community involvement

Competitive salary

Job summary

FIS is seeking an Associate I, Office Operations to support daily office operations at our Jacksonville location. You will welcome visitors, manage the front desk, conduct safety and cleanliness audits, escort vendors, coordinate facility requests, and handle mail and logistics.

This role emphasizes professional service, operational accuracy, and cross-functional teamwork to maintain a productive workplace.

Qualifications

• High school diploma or equivalent or demonstrable relevant experience.
• Strong customer service and interpersonal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and ability to follow operational procedures.
• Basic proficiency with Microsoft Office and office systems.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong organizational and time management skills.

Responsibilities

• Welcome visitors and manage front desk operations with professionalism and efficiency.
• Conduct routine building audits to ensure safety, cleanliness, and operational standards.
• Escort vendors and contractors while ensuring compliance with site policies.
• Coordinate facility requests and communicate with internal teams and external partners.
• Support mail distribution, package handling, and office logistics.
• Monitor shared spaces to ensure readiness and functionality throughout the day.
• Track, document, and elevate maintenance or operational issues as needed.
• Assist with scheduling and coordination of vendor services and on-site activities.
• Maintain accurate logs and records for building operations and vendor visits.

Skills

Customer service

Multitasking

Attention to detail

Office software

Independent work

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FIS is seeking an Associate I, Office Operations to support daily office operations at our Jacksonville location. You will welcome visitors, manage the front desk, conduct safety and cleanliness audits, escort vendors, coordinate facility requests, and handle mail and logistics.

This role emphasizes professional service, operational accuracy, and cross-functional teamwork to maintain a productive workplace.