Front Desk Sales & Office Operations Specialist

j-; Preston (CT); On-site; USD 30,000 - 42,000; Full time

Job summary

j- is seeking a Front Desk Sales & Office Operations Associate to manage front desk sales transactions, customer communications, and essential day-to-day operations. This role is ideal for someone organized, friendly, and comfortable in a dynamic environment where no two days are the same.

Responsibilities include handling sales, processing payments with a POS system, answering calls, coordinating deliveries, organizing files, and keeping the showroom and workspace tidy.

Qualifications

• Strong organizational skills and high attention to detail.
• Friendly, customer-focused attitude with strong communication skills.
• Basic computer proficiency and comfort learning POS and shipping systems.
• Ability to manage multiple tasks and prioritize effectively during busy periods.
• Availability to work some weekend shifts.

Responsibilities

• Sales & Transactions: Ring up sales and process customer payments accurately using our POS system; greet visitors and provide a warm, professional first impression.
• Communications: Answer incoming calls, answer basic inquiries, and route phone calls to the appropriate team members promptly.
• Logistics & Deliveries: Track and assist with scheduling product deliveries; package outbound parcels (Postal/UPS) and receive/record inbound shipments.
• Office & Records: Maintain physical and digital files, conduct file research as needed, and assist with general administrative tasks.
• Showroom & Workspace: Keep front desk, counter areas, and work zones tidy, clean, and organized.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Tools

POS system

Shipping software

Job description

j- is seeking a Front Desk Sales & Office Operations Associate to manage front desk sales transactions, customer communications, and essential day-to-day operations. This role is ideal for someone organized, friendly, and comfortable in a dynamic environment where no two days are the same.

Responsibilities include handling sales, processing payments with a POS system, answering calls, coordinating deliveries, organizing files, and keeping the showroom and workspace tidy.