Operations Director: Systems, Growth & Team Leadership

Chick-fil-A; Allentown (Lehigh County); On-site; USD 85,000 - 140,000; Full time

Job summary

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy, devoted to serving local communities through franchised restaurants in 47 states and DC.

The Operations Director oversees, maintains and improves systems and processes that drive operational performance across the organization, leads leadership discussions and supports the growth of team members with budgeting and planning initiatives.

Qualifications

• Must be at least 18 years old and able to meet uniform and appearance standards.
• Demonstrates respect and integrity consistent with Chick-fil-A values.
• Ability to handle pressure, adapt quickly and solve problems.

Responsibilities

• Take active ownership of assigned responsibilities above a shift level.
• Participate in leadership meetings and provide feedback and solutions to recurring problems.
• Create actionable, positive change within the organization.
• Assist with growth and development of others.
• Create plans including budgeting, proposals or other plans.

Skills

Age 18+

Self-management

Uniform/appearance standards

Respect and integrity

Pressure handling

Coaching receptiveness

Hospitality standards

Flexible scheduling

Job description

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy, devoted to serving local communities through franchised restaurants in 47 states and DC.

The Operations Director oversees, maintains and improves systems and processes that drive operational performance across the organization, leads leadership discussions and supports the growth of team members with budgeting and planning initiatives.