Director of Restaurant Operations

Chick-fil-A; Denison (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Chick-fil-A is seeking a Restaurant Director to serve as a top leader and brand guardian for the local Owner/Operator. You will drive performance across labor, food cost, guest satisfaction, and safety while upholding Chick-fil-A values.

This role demands high emotional control, proactive growth, and the ability to develop others. Candidates should have prior Chick-fil-A director experience and a track record of hospitality excellence.

Qualifications

• Experience at Chick-fil-A: 6+ months, or 3 months with Chick-fil-A and 6+ months in a related industry.
• Must be 18+ years old.
• Availability to work 5 shifts a week, ~40 hours, with open/close requirements (2 days both open and close or 3 days open or close).
• Completed Chick-fil-A Supervisor course; at least 3 months at supervisor level.

Responsibilities

• Lead restaurant to achieve daily metrics: Labor Productivity, Food Cost, Customer Satisfaction, and Food Safety.
• Oversee service production for guests and ensure consistently positive guest experiences.
• Develop leadership within the team and support ongoing personal and professional growth.

Job description

Chick-fil-A is seeking a Restaurant Director to serve as a top leader and brand guardian for the local Owner/Operator. You will drive performance across labor, food cost, guest satisfaction, and safety while upholding Chick-fil-A values.

This role demands high emotional control, proactive growth, and the ability to develop others. Candidates should have prior Chick-fil-A director experience and a track record of hospitality excellence.