Operations & Customer Support Coordinator — Contract-to-Hire

Ultimate Staffing Services; Chanhassen (MN); On-site; USD 60,174,000 - 65,904,000; Full time

Job summary

Ultimate Staffing Services in Minnesota seeks a dependable Customer Support & Operations Coordinator to join on-site in Chanhassen. This full-time role supports customer service, administrative tasks, scheduling, and operations, with a pay rate of $21–$23 per hour and a contract-to-hire path.

You'll handle inquiries by phone and email, process requests, manage data entry, coordinate appointments, and maintain records.

Qualifications

• 1+ years of customer service, administrative support, call center, coordination, logistics, or related experience.
• Strong data entry and computer skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience working with customer accounts, scheduling, order entry, dispatching, logistics, or service coordination is a plus.

Responsibilities

• Provide exceptional customer service via phone, email, and other communication channels
• Process customer requests, account updates, orders, and service-related documentation
• Perform high-volume data entry with a strong focus on accuracy
• Coordinate appointments, schedules, service requests, or operational activities
• Monitor shared inboxes and respond to customer and internal inquiries
• Maintain records and documentation within company systems
• Support workflow management, tracking, and follow-up activities
• Communicate professionally with customers, vendors, technicians, or internal teams
• Follow established processes and procedures while meeting productivity and quality standards
• Assist with additional administrative and operational projects as needed

Skills

Customer service

Data entry

Microsoft Office

Communication

Tools

Outlook

Excel

Word

Job description

Ultimate Staffing Services in Minnesota seeks a dependable Customer Support & Operations Coordinator to join on-site in Chanhassen. This full-time role supports customer service, administrative tasks, scheduling, and operations, with a pay rate of $21–$23 per hour and a contract-to-hire path.

You'll handle inquiries by phone and email, process requests, manage data entry, coordinate appointments, and maintain records.