Project Coordinator

Ultimate Staffing Services; Chanhassen (MN); On-site; USD 60,174,000 - 65,904,000; Full time

Job summary

Ultimate Staffing Services in Minnesota seeks a dependable Customer Support & Operations Coordinator to join on-site in Chanhassen. This full-time role supports customer service, administrative tasks, scheduling, and operations, with a pay rate of $21–$23 per hour and a contract-to-hire path.

You'll handle inquiries by phone and email, process requests, manage data entry, coordinate appointments, and maintain records.

Qualifications

• 1+ years of customer service, administrative support, call center, coordination, logistics, or related experience.
• Strong data entry and computer skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience working with customer accounts, scheduling, order entry, dispatching, logistics, or service coordination is a plus.

Responsibilities

• Provide exceptional customer service via phone, email, and other communication channels
• Process customer requests, account updates, orders, and service-related documentation
• Perform high-volume data entry with a strong focus on accuracy
• Coordinate appointments, schedules, service requests, or operational activities
• Monitor shared inboxes and respond to customer and internal inquiries
• Maintain records and documentation within company systems
• Support workflow management, tracking, and follow-up activities
• Communicate professionally with customers, vendors, technicians, or internal teams
• Follow established processes and procedures while meeting productivity and quality standards
• Assist with additional administrative and operational projects as needed

Skills

Customer service

Data entry

Microsoft Office

Communication

Tools

Outlook

Excel

Word

Job description

Salary: USD21 - USD23 per hour

Customer Support & Operations Coordinator

Pay: $21-$23/hour
Schedule: Monday-Friday, Full-Time
Location: Onsite opportunities available in Chanhassen, MN
Type: Contract-to-Hire

About the Opportunity

We're partnering with several growing Twin Cities organizations seeking detail-oriented professionals to support customer service, operations, scheduling, and administrative functions. These positions offer an excellent opportunity to join established companies with long-term career growth potential.

Responsibilities

• Provide exceptional customer service via phone, email, and other communication channels
• Process customer requests, account updates, orders, and service-related documentation
• Perform high-volume data entry with a strong focus on accuracy
• Coordinate appointments, schedules, service requests, or operational activities
• Monitor shared inboxes and respond to customer and internal inquiries
• Maintain records and documentation within company systems
• Support workflow management, tracking, and follow-up activities
• Communicate professionally with customers, vendors, technicians, or internal teams
• Follow established processes and procedures while meeting productivity and quality standards
• Assist with additional administrative and operational projects as needed

Qualifications

• 1+ years of customer service, administrative support, call center, coordination, logistics, or related experience
• Strong data entry and computer skills
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Experience working with customer accounts, scheduling, order entry, dispatching, logistics, or service coordination is a plus

Ideal Backgrounds

We welcome candidates with experience in:

• Customer Service
• Call Center Support
• Administrative Assistance
• Data Entry
• Logistics & Transportation
• Dispatch & Scheduling
• Order Processing
• Service Coordination
• Insurance Administration

What We're Looking For

Successful candidates are dependable, professional, detail-oriented, and enjoy helping customers while keeping operations running smoothly. If you're comfortable managing multiple priorities and learning new systems, we'd love to hear from you.

• Medical Plans – Limited coverage with MEC, pharmacy benefits, virtual care, and emotional support
• Hospital Indemnity – Cash benefits for hospital stays, surgeries, and diagnostics
• Dental & Vision – Coverage for preventive, basic, and major services
• Accident & Critical Illness – Lump-sum or cash benefits for injuries and serious health conditions
• Life Insurance & Short-Term Disability – Income protection and family support (20+ hrs/week required)
• Earned Safe & Sick Time – Based on local/state rules
• Discount Clubs – Save on entertainment, travel, shopping, and more